Is hybrid: No
Is remote: No
Employer: Google
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or a related fields.
Preferred qualifications:
- Experience in working cross-functionally with stakeholders like engineering and product management.
- Experience in using data and technology to solve business problems with the ability to exercise judgment.
- Experience in one or more of the following areas: Large Language Model (LLM) prompting, tuning and implementation, coding, databases and querying, statistical analysis.
- Excellent leadership, organization, and teamwork skills.
- Excellent communication skills with the ability to translate issues into simple, clear, concise language.
- Excellent problem-solving and thinking skills with attention to detail in a changing environment.
About the job
In this role, you will drive change to products, policies, systems and processes, and connect across policy, product, engineering, business, government affairs, public relations and legal teams to bridge their interests through policy implementation and targeted communications. You will ensure policy intent is translated in execution and explain policies to internal and external audiences. You will arbitrate the policy line where it is grey. You will have a focus on optimizing policy implementation so it can be achieved with efficiency and scale. You will work on the user for using technical, legal, business, and policy expertise to improve Google's policies and user experience. You will advise Google on core principles and also drive and manage projects. You will work with sensitive content or situations and will be exposed to graphic, controversial, or upsetting topics or content.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.Responsibilities
- Develop, implement, and enforce Google Ads and Shopping policies across multiple geographies. Innovate tools, systems and processes for implementing policies to maximize efficiency and optimize resources.
- Collaborate with policy, product and engineering teams to influence product and format policy decisions, in order to improve the user experience for policy-related issues.
- Manage and resolve escalations from internal and external stakeholders. Identify escalation trends and provide feedback to strengthen formats, systems, policies, and processes.
- Identify gaps or conflicts in the existing policy framework, develop solutions, and work to obtain consensus across the organization.
- Grow awareness and appreciation of advertising policy issues across the company among regional stakeholders.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also
Google's EEO Policy and
EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our
Accommodations for Applicants form.