About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

In this role, you will be the leader of how Google optimizes daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for EMEA Google Cloud Logistics, analyze operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Own the logistics operations management, manage third-party logistics vendors operating warehouses or data centers in assigned locations, and ensure that they perform to the aligned Service Level Agreements (SLA) consistently and effectively, ensuring business continuity.
• Manage and monitor metrics for key performance indicators, vendor performance scorecards, and development of business cases to support logistics process changes or improvements. Drive alignment and prioritization of initiatives in a changing environment.
• Collaborate with internal and external stakeholders (e.g., vendors, carriers, cross-functional teams) to reduce delivery cycle times.
• Engage with Google stakeholders to ensure alignment of priorities and joint opportunities to scale the business efficiently, delivering on joint performance goals.
• Drive continuous opportunity initiatives to address obstacles for both forward and reverse material flows into and out of data centers and warehouses.