About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

As a Data Center Technician in Data Center (DC) Technical Operations, you will execute and complete operational tasks related to deploying and launching new data center infrastructure across projects. You will apply standard tools, resources, and processes to solve defined problems, and leverage debugging tools and perform troubleshooting to resolve technical challenges and teach others to do the same. You will work in a team setting to accomplish project tasks and meet or exceed operational goals of a single data center site. You will possess a skilled and practical understanding of data center operations in one (or more) technology domain areas and are starting to acquire a base competency in relevant broader cross-functional data center domains. You will include diagnose, repair, and perform preventative maintenance on equipment, servers, or infrastructure. You will be engaging in community contributions to improve and sustain our culture and operations.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.