Added: 2025-07-30 20:32.05
Updated: 2025-08-21 03:05.10

Client Experience Specialist (English, German)

Warsaw, Poland

Type: FULL_TIME

Category: TECHNICAL_SOLUTIONS

Advertisement
Is hybrid: No
Is remote: No
Employer: Google

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Wrocław, Poland; Warsaw, Poland.

Minimum qualifications:


Preferred qualifications:

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

  • Become a trusted advisor by understanding how digital marketing and technology solutions can address their business challenges, acting as a collaborative thought partner, architecting media plans and delivering on technical solutions to accomplish their business goals.
  • Partner and build relationships with external advertisers to unlock business outcomes powered by Google Ads campaigns, driving product adoption and business growth across sales lifecycle (support planning and pitching alongside Google Ads sales team, implement and optimize).
  • Collaborate with vendors and sales teams to drive growth plans for clients, develop and apply knowledge of market and competitive environment for vertical and sub-verticals in solutions offered.
  • Serve as the customer's digital ads product expert by delivering consultative digital marketing solutions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Advertisement
Click here to apply and get more details about this job!
It will open in a new tab.
Terms and Conditions - Webmaster - Privacy Policy - Pro coding!