Is hybrid: No
Is remote: No
Employer: Google
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in support operations, or project management at a technology or media company.
Preferred qualifications:
- Experience planning and managing at the operational level.
- Ability to communicate with multiple stakeholders across businesses, leadership, and teams along with excellent communication skills.
About the job
The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.Responsibilities
- Own strategic initiatives to resolve systemic operational friction and unify support solutions across internal sales tools.
- Resolve strategically across business incentives programs and internal systems to develop and implement the business support models.
- Analyze support data and drive operational excellence by identifying opportunities for process and workflow optimization, agent efficiency, and simplification of business support pathways.
- Build collaborative cross-functional stakeholder relationships to deliver support strategies and insights that drive improvements in sales tooling and operational workflows.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also
Google's EEO Policy and
EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our
Accommodations for Applicants form.