gTech’s Analytics, Products and Tools team (gAPT) leverages deep user
insights and gen AI technology to improve or automate Google's Ads customer support experiences. gAPT partners closely with gTech’s Support, Professional Services, Product Management, and Engineering teams to simplify our Ads support products and build the productivity tools ecosystem for gTech users. We are leaders of the customer experience, advocating for big-picture visions, feature requests, and offering product improvements backed by data-driven insights. Our work enables gTech teams to deliver delightful support to our customers.
As a Product Technology Manager in the gTech Ads customer support organisation you will be a key driver in shaping the data strategy. You will own the data product lifecycle, from developing roadmaps and prioritizing initiatives to co-leading the design and development of critical data products. Your work will directly enable the gTech Ads organisation, ensuring they have access to accurate, high-quality, and trusted data, which in turn empowers them to make brilliant, data-driven decisions.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
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