Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
As a Cross-Product Abuse Analyst for NCII, you will be part of a team of abuse experts that enforce, build, and oversee comprehensive strategies for the entire scaled anti-abuse enforcement workflow lifecycle from onboarding/launch, incubation, implementation to ongoing oversight. You will partner closely with the technical abuse-fighting experts in Trust & Safety (T&S) to understand workflow, intake processes, and prioritization, and develop a streamlined and scalable approach to increase efficiency and also determine the right metrics and system to measure and track results.
This role may review graphic, controversial, and sometimes offensive content during the course of the role in line with Google's policies. You may potentially review or be exposed to sensitive or violative content as part of the core role.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.