Added: 2026-05-11 15:00.10
Updated: 2026-05-13 11:05.07

Customer Solutions Engineer

Dublin, Ireland

Type: FULL_TIME

Category: TECHNICAL_SOLUTIONS

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Is hybrid: No
Is remote: No
Employer: Google

Minimum qualifications:


Preferred qualifications:

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

As a Customer Solutions Engineer, you will develop innovative solutions to the business problems faced by GCS advertisers. You will have the unique opportunity to leverage your wide-ranging experience and skill-set to identify trends and develop groundbreaking new solutions to reach thousands of advertisers and drive business goals.

The gTech Ads Solutions team takes a creative, collaborative, and customer-centric approach to provide consulting and solutions to advertisers. Within gTech Ads Solutions, the Ads Solutions Engineering (ASE) team leverages technology to build and scale advertising solutions to customers/agencies across industries and segments.
Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

Responsibilities

  • Work with clients to understand their objectives and challenges, identify technical gaps, and surface opportunities for solution reuse or innovations.
  • Design and implement solutions that meet client needs and are compliant with data and legal policies.
  • Identify and build a series of solutions and best practices at a global level to be used by Google Customer Solutions (GCS) customers globally.
  • Leverage engineering skills to design and scale complex, cross-product customized solutions to be rolled out to thousands of customers globally.
  • Gather requirements, provide guidance, best practices and innovative solutions to apply ad products and technologies and drive customer and business goals. Be responsible for experimenting with new technologies to develop solutions and support existing Google products.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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