Requirements: English
Company: afarax
afarax is looking for a freelance Implementation Manager. We need you!
The project:
Our client in the utilities sector is looking for a Implementation Manager to join their team.
Main tasks:
- Acquire the overall knowledge on the processes and tooling for coordination of outages, congestion management and operational security on a close to realtime level that already exist for NCC and extend and modify if needed these processes for RCC.
- Develop a deeper expertise in existing specific subprocesses, such as the congestion process, security analysis and the follow-up of the launch of the modification of the tools linked to these processes needed for RCC.
- Match the operational way of working within RCC with the objectives of the Day Ahead Close to Realtime processes and tools and identify the needs for extending the NCC tooling and procedures in an efficient and supportive way to the needs of RCC.
- Ensure that the developed solutions match with the overall process and with the needs of internal and external customers.
- Ensure, facilitate and develop the necessary change management linked to the processes and tools that will change by listening to the needs of the operators, develop trainings, support them throughout the change process, etc. and translate this as well to necessary developments in the tooling. Develop the necessary documentation and procedures.
- Responsible for the business validation of the RCC requirement and as such responsible for the business testing of the new toolings and development of RCC procedures, e.g. by developing test scenarios to validate the functionality and performance of the processes, support the end-to-end testing of the overall process, document the testing process
- Work closely together with other implementation managers (NCC side, Customers side and Market Ops side) responsible for linked processes or product, with business analysts and IT colleagues, with the program manager responsible for the overall realization of the project and with other concerned stakeholders.
- In addition to the above responsibilities, this role may encompass tasks linked to Project Management Office (PMO) functions to ensure alignment with organizational project management standards, methodologies, and best practices.
- Exceptionally, you may actively take on or be responsible for operational tasks yourself, especially when they require your specific expertise developed throughout the project or in the context of the actual change management.
Is this you?
- You have a masters degree in engineering/engineering/science or equivalent experience
- 3 years of relevant experience, e.g. in implementing complex processes in IT tools as a Product Owner or representing a business department and/or operational change management
- You have an excellent knowledge of English and Dutch, and or French
- Great willingness to develop in-depth expertise on the energy sector and market mechanism.
- Problem solver: you can develop pragmatic solutions to both ad hoc operational problems and devise appropriate longer-term solutions, you know when to act/respond, can (not) delegate the action/question to the right person.
- Strong communication skills: you are able to communicate with colleagues and experts as well as a broader, less knowledgeable audience, maintaining appropriate focus and level of detail in both written and oral communication.
- Sixth sense of operational excellence: you have a mindset of working accurately and striving for continuous improvement of people, processes and tools with the ability to work in a changing environment and adapt when necessary.
- You can orient yourself to (internal and external) customer needs with a view to developing added value.
- You can organize yourself autonomously around various tasks and priorities while staying focused on the outcome.
- You have a very good knowledge of MS Office (especially excel).
- Knowledge of Python, VBA in Excel, PowerApps and/or PowerBI is a relevant extra.
- You have a good dose of team spirit and flexibility.
How afarax supports you?
- You benefit from our extensive network
- You will have access to projects that fit your expertise
- We help and support you throughout your project
- We offer the possibility to build a valuable and lasting partnership
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