Requirements: English
Company: Spoki
Region: San Vito dei Normanni , Apulia
Senior Software Engineer - AI Developer
We are a startup, a tech company, and a group of passionate, determined individuals transforming how businesses communicate with their customers.
At Spoki, we are revolutionizing customer communication and engagement. As a technology-driven company, we aim to transform how businesses interact with their customers by leveraging cutting-edge tools and innovations in Conversational Commerce.
Our solutions empower businesses to optimize marketing, sales, and customer support through streamlined, efficient, and personalized communications, all through the channel everyone uses and trusts: WhatsApp.
Our mission is to help millions of businesses worldwide thrive by creating exceptional customer experiences powered by technology, including artificial intelligence.
We Are Hiring: Artificial Intelligence BE Developer
We are looking for an experienced AI Developer to lead the development and implementation of AI-driven systems at Spoki. In this role, you will be at the forefront of innovation, building intelligent solutions that leverage WhatsApp as the primary channel for hyper-personalized customer communications, sentiment analysis, and automated decision-making.
You will play a critical role in defining the architecture and driving innovation to integrate artificial intelligence into our Conversational Platform.
If youre ready to lead the development of AI systems that transform customer engagement on the platform everyone uses and loves, tackle exciting challenges, and push technological boundaries, Spoki is the place for you.
Join us and be part of something extraordinary.
Key Responsibilities
- Adopt and develop AI solutions.
- Evaluate and implement the most suitable AI platforms and technologies to address WhatsApp-based customer communication, cCommerce, and personalization needs.
- Deploy advanced AI-driven agents to interpret user intent accurately, manage conversational flows, and deliver personalized responses across text, audio, and video interactions.
- Utilize cutting-edge models to generate engaging and contextually relevant audio and video content.
- Combine real-time sentiment analysis with dynamic flow generation to adapt interactions based on user emotions and behavior.
- Transform WhatsApp into a robust conversational commerce platform by integrating personalized product recommendations and seamless payment processes.
- Work closely with product managers, designers, and developers to ensure AI initiatives align with business objectives.
- Stay ahead of industry trends and emerging technologies, continuously refining the AI strategy.
- Foster a culture of innovation and continuous learning by guiding and coaching team members.
- Ensure AI systems are scalable, secure, and efficient.
Our Ideal Profile
- 5+ years of experience in AI development, with a proven track record of delivering impactful solutions.
- Comfortable evaluating both off-the-shelf and custom-built AI tools.
- Familiarity with cCommerce fundamentals, able to create seamless WhatsApp user journeys.
- Experience building AI agents capable of interpreting user intent.
- Skilled in leveraging data insights to optimize interactions.
- Strong communicator who can partner with cross-functional teams.
- Forward-thinking and hands-on, with a lean approach to experimentation.
- Adept at guiding team members and fostering a culture of innovation.
- Committed to building secure, efficient solutions.
Why Puglia?
Working in Puglia means choosing one of the most charming and vibrant regions in Italy. The area boasts a mild, sunny climate for most of the year, a crystal-clear sea along breathtaking coastlines, and a rich culinary heritage.
On top of all that, Puglia offers a competitive cost of living, allowing you to fully enjoy the Mediterranean lifestyle.
What We Offer
- Lead the AI transformation at a company poised for global expansion.
- Work with an international passionate, supportive, and talented team.
- Gear up with our tech equipment: Apple MacBook Pro, Apple Keyboard, Apple Trackpad, WideScreen Monitor.
- Fuel your day with our meal vouchers.
- Office-Based with Flexible Remote Possibility.
- Possibility of accessing the Spoki Stock Option Plan.
- Regular team-building events and celebrations.
- Access cutting-edge technologies and resources to stay at the forefront of AI innovation.
Hiring process:
- Practical testing phase.
- HR: call with the Talent Manager.
- Technical interview with the CTO.
Gross annual salaries are determined based on experience, ranging from 40,000 /y