Requirements: English
Company: LAM RESEARCH Corporation
Region: Agrate Brianza , Lombardy
In your career, lets prove whats possible.At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams achievements. We strive to create an inclusive and diverse culture where everyones contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.Because at Lam, we believe that when people are the priority and theyre inspired to unleash the power of innovation for a better world together, anything is possible.Location: Agrate, ITWorker Category: On-site FlexThe Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.The Impact Youll MakeYou are responsible to develop Account Strategy (systems and target application) and maximize market share and revenue at a customer(s) including plan & manage TRMs at key defined customers for the Account / Organization / Business Unit by actively marketing Lams technological differentiations and values.You are key player, in collaboration between AT with Regional Technologist and PG, to promotes Lams technological leadership within the defined Account / Organization / Business unit in order to develop and enhance customers perceptions, encourage joint development projects and increase brand awareness.In your role you should also understand and analyze customer device technology / integration roadmaps and product requirements and raise opportunities and gaps/needs to AGM/Technologist/RTL/PG.What Youll DoAbility to develop level of customer trust that results in customers proactively sharing their roadmaps and approaching Lam to collaborate with them on technical challenges.Maximize market share for the Account team / Organization / Business Unit and Lam.Actively position Lams technological capabilities, products and services.Completely understand and articulate the key customers technology roadmaps and develop, with the account team staff, the strategic penetration plans to intersect future tool buys.Promote Lams technological leadership within the region in order to develop and enhance customers'' perceptions.Maintain and broaden technology relationships with Corporate and RTL organization, the industry and the academic community. Ensure cross-fertilization occurs and that the Account / Organization / Business Unit capabilities improve as a consequence.Serve as high level technical source of information to field processes and product support groups in a matrix environment collaboration.Provide technical pre-sales support for Account team / Organization / Business Unit.Drive new product penetration by working with Account team / Organization / Business Unit and product groups to overcome technical challenges.Identify potential integrated solutions and influence account team and product organizations regarding best approach to capitalize on these solutions.May perform other related duties as assigned or requested.Who Were Looking ForMinimum Qualifications:Bachelors degree with 15+ years of experience; or Masters degree with 12+ years experience; or a PhD with 8+ years experience; or equivalent experience.12+ years of continuous improvement or technical program management.Experience leading cross-functional teams and demonstrating excellent leadership and influence skills to deliver results.Excellent communication and executive presentation skills with the ability to present to audiences at all levels in the Company.Preferred QualificationsExperience in or deep knowledge of Semiconductor fabrication, Semiconductor Equipment Operations, or related industries is a plus.Advanced customer interface skills (well-known and respected by customers).Advance leadership and project management skills.Fluent English Additional language would be a plus.Availability to travel (regional and international 50%).Strong technical presentation skills and Failure / PS&DM skills.Extended networks with key customer and key player in the community.Teamwork.Ability to establish successful relationships in a multicultural environment with ext