Requirements: English
Company: DPD (Belgium) NV/SA
Region: Vilvoorde , Flanders
As a Salesforce Expert you combine business analysis, internal Salesforce support and the daily management of our Salesforce platform. You play a crucial role in supporting both our Salesforce users and our Salesforce Architect.
Intrigued? Heres what youll be doing?
- You oversee the daily operations of our Salesforce platform, ensuring a smooth and efficient functionality.
- Youll support our users by providing daily or standard requests, such as maintaining and uploading sales data, adaptations and configurations and managing user profiles, roles, access and more.
- You play a supporting role in defining functional and technical requirements.
- You contribute to the development of both standard and custom Salesforce functionalities;
- You validate acceptation criteria in collaboration with our Salesforce Architect.
- Quickly addressing and resolving issues and bugs to ensure a flawless user experience.
- Finding structural solutions in close collaboration with the salesforce team of DPD Belux
- Youll go beyond the borders of DPD BELUX and work with other business units of Geopost, to ensure the integration with Geopost tools.
What do we expect from you?
- You combine a bachelors degree with a first experience in a similar role.
- You have an all-round salesforce experience, particularly proficient in Salesforce Administrator, Sales Cloud and Service.
- Your experience in low-code solutions and flows provide you some tools to make adaptations and configurations in Salesforce.
- Youre analytical and a critical thinker, skills that bring added value to our Salesforce platform.
- You have a continuous improvement mindset.
- You have excellent communication skills.
- Profound knowledge of English is a must, Dutch and French are a plus.