ABOUT US
Hype, Demand, and LegacyR is what we create. Were an agency driven by having a deep understanding of sub-cultures that go on to shape behaviours.
We believe culture comes first and its at the heart of everything we do. An agency built to launch, position, and transform businesses in a fast-paced, demanding, and people-powered world.
We work on the belief of valuegraphics, over stereotypical demographics. Truly delving into the wants of humans influenced by culture, data, and insights.
Our network spans across the globe from tastemakers, brands, creators, celebrities, and the people you just need to know to make what seems like an unachievable ambition happen.
LOCATION
Amsterdam
OUR CULTURE
We are very much in the business of people at The Fitting Room, we have an exciting People Agenda for the next five years, focused on talent and working in partnership with our team.
Were not here for big BS statements on the website, we just move with respect for our team and what they might need. For example, when the true extent of the cost of living was revealed, we immediately gave everyone a 5% pay rise.
As part of an employee incentive in 2023 we took some of the team to Coachella in California.
We are our people.
THE LOWDOWN
Were growing!
Amsterdam will be our third office, with locations in London and Manchester in the UK already. Were not looking to build a huge agency, were looking to build our shops globally, with culture at the heart of them and an operational setup that allows us to move at the speed of culture.
Were a high energy and inclusive agency from humble beginnings.
This role will be the first for our Amsterdam offering, and well be looking to work with our Account Director to build out our proposition across the region.This shop will also operate as our initial gateway to Europe.
THE ROLE
Our global ambition is to be the home of pop culture, and our core specialisms span: social and content, PR and influencers and activations and events.
As the first hire, you will be leading this for our Amsterdam office. Youll report into our Founder and Managing Director who is based at our London office.
Were looking for someone who can help us build something exceptional with our first international office, with full resource support.
You will be a natural networker, enjoy building relationships and love all things pop culture. Were a proactive business, with a clear business growth plan. This person will be key to delivering that day-to-day. Youll lead the charge, growing our account management team, providing exceptional service and strategic advice to our retained and campaign led clients.
Youll have solid experience in account management and servicing clients in an agency environment. Were channel agnostic, which means the breadth of our delivery is broad. This person will enjoy this variety and learning.
Were unapologetically ambitious and hungry as a business. The Fitting Room was started with less than twenty pounds, our story and values matter to us.
To be successful in this role, youll have excellent leadership and people management skills, the ability to deliver integrated marketing projects and build strong relationships with clients with a focus on our agency growth.
DAY-TO-DAY
+ Build and maintain strong relationships with Senior contacts within our clients, building connections with key decision makers.
+ Identify and respond to new business opportunities and clients challenges proactively.
+ Manage and deliver new business pitches.
+ Develop and manage robust plans to grow our European client base, including new business planning and proactive brief making.
+ Collaborate with the wider agency to ensure we are meeting and exceeding clients expectations.
+ Manage challenges from clients efficiently and effectively, always with integrity and empathy.
+ Oversee and direct the delivery of campaigns and projects, measuring the success of these against clients objectives.
+ Proactively problem solve for both the internal team and clients where guidance is required.
+ Stay up to date with industry trends, competitor activities and agency news.
+ Effectively lead our Amsterdam team
+ Contribute to the continuous development of our client servicing offering, ensuring this is responding to client needs and industry standards, exceeding these where possible.
WHAT YOU WILL BRING
+ 8+ years in integrated agency client services roles
+ Experience managing client services teams of 2 or more
+ Understanding of PR, Social and influencer channels
+ Strong project management and oversight skills
+ Proactive approach to problem solving
+ Client management across senior stakeholders
+ A track record of successf