Requirements: English
Company: Miravia
Region: Madrid , Community of Madrid
Shape the Future of Digital Commerce with Your Visionary Expertise
About Miravia: Miravia is an innovative e-commerce platform that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with global teams to develop the e-commerce platforms of tomorrow.
Your Role: We are looking for a proactive and results-oriented Key Account Manager (KAM) to drive the growth and success of key sellers on our marketplace platform. You will work closely with major sellers to optimize their performance, expand their product offerings, and ensure business goals are met. This role requires a strong focus on business development, project management, and technical expertise, with a deep understanding of marketplace operations, particularly within the Spanish market.
Key Responsibilities:
Business Development and Planning:
- Negotiate with key sellers to promote relevant local selection and secure price advantages.
- Prioritize seller growth based on market opportunity, product mix, and price advantage.
- Understand main distributors in Spain for the relevant category and market demand insights to drive sales with multi-category sellers.
Seller Operations:
- Provide key sellers guidance on marketplace platform operations, marketing tools, and advertising solutions.
- Experience in marketplace operations is highly relevant.
Promotion and Sales:
- Collaborate with internal/external teams to drive sales for a managed set of sellers.
- Propose promotional activities to boost local product visibility within the overall marketplace selection.
- Manage the product mix and sales blend of local and overseas selections.
- Ensure global teams understand Spanish market peculiarities and customer demands.
Commodity Operation:
- Analyze user demand for commodities, enrich market supply, and formulate annual product promotion rhythms according to season and product life cycle.
- Exploit seasonal trends through seller operations.
Promotional Activities:
- Coordinate the annual category plan, including single brand and product traffic integration.
- Explore innovative marketing models and negotiate co-marketing activities with stakeholders, leading the commercial relationship with key market players.
Technical Guidance:
- Have a high-level understanding of integration methods between seller ERP systems and marketplace platforms (e.g., API, middleware, CMS modules).
Project Management:
- Quickly implement business innovation projects based on the local business and consumer needs in Spain.
- Manage multiple projects in parallel, ensuring clear business structure and collaboration with internal and external partners.
- Ensure results are achieved within deadlines.
Research and Analysis:
- Responsible for overall research and analysis of platform and industry, including user, merchant, shop, commodity, and competitor data.
- Adjust operational strategies based on market and industry conditions.
Requirements:
- Full-time undergraduate degree or above.
- Fluent in English and Spanish. Mandarin is a plus.
- More than 1 year of relevant seller operations experience in a marketplace or as a seller marketplace manager.
- Experience in seller operations and platform operation, familiar with brands, business models, and e-commerce platform operations.
- Familiar with the Spanish distribution market.
- Deep understanding of brand operation and the ability to analyze online and offline market conditions and consumer behavior.
- Expertise in commercial development with marketplace sellers.
- Experience in promotion planning, organization coordination, and resource integration.
- Strong communication skills and a collaborative, team-oriented mindset.
- Strong ability in data processing and analysis, with proficiency in Excel.
- Extensive experience in business cooperation, negotiation, and purchasing commodities.
- Excellent experience in innovative project management and marketing is preferred.
Why Miravia?
At Miravia, you''ll be part of a culture that celebrates diversity and encourages innovative thinking. We offer competitive salaries, comprehensive benefits, and a supportive environment where you can grow your career. Our commitment to work-life balance is unwavering, an