Requirements: English
Company: Alfa Rom Consulting SRL
Region: Grazzanise , Campania
2 542 4 - Operational Service Support for NATO NISC ID&E EngineerPeriod: Delivery driven (start on 05 Jun 2025).Deadline: 31 Dec 2025.Duties/Roles:Supporting the delivery of 3rd level technical support for IT and Data Management;Ensuring availability of services in DCIS;Performing fault diagnosis using the IT and Data Management Services Management System;Supervising and carrying out routine maintenance of IT and Data Management;Managing infrastructure, appliances, and other NATO IT and Data Management Services equipment;Completing system documentation updates;Performing backups and restores of IT and Data Management Services devices;Remote fault diagnosis on IT and Data Management Services as required;Collaborating with internal and external stakeholders to coordinate efforts and ensure smooth support and development activities;Executing Incident Management, Change Management, and Release Management processes following NCIA procedures, and resolving incidents within KPIs.Skills, Knowledge, and Experience Required:Mandatory:Design, implementation, and support of scalable enterprise network infrastructures leveraging BGP, MPLS, IPv6, OSPF, IS-IS;Active CCIE (R&S, Enterprise Infrastructure, or Service Provider) certification;Deep knowledge of BGP, including route reflectors, confederations, communities, path manipulation, and filtering (iBGP, eBGP, policy control);Proficiency in QoS design, shaping, policing, and classification for converged networks, with experience in fine-tuning QoS policies for mission-critical applications and voice services, including CBWFQ, LLQ, and WRED;Expertise in IPv6 implementation, troubleshooting, and dual-stack environments;Knowledge of policy-based routing, route aggregation, redistribution, VRF, MPLS traffic engineering;In-depth understanding of multicast protocols and their deployment;Proficiency in datacenter and switching technologies such as STP, EtherChannel, Cisco Nexus NX-OS, VXLAN;Strong troubleshooting skills using Wireshark, NetFlow, SNMP;Experience with SD-WAN, network programmability, and automation tools like Python, Ansible, Terraform;Knowledge of network security practices, VoIP, cloud networking, Segment Routing, SDN technologies (VMWare NSX, Cisco ACI);Configuration management and ITIL service management knowledge;Effective communication and problem-solving skills;Professional qualifications demonstrating recent experience in English communication and NATO organization knowledge.#J-18808-Ljbffr