Requirements: English
Company: JR Italy
Region: Caserta , Campania
Social network you want to login/join with: (Senior) Customer Success Manager Italy, Caserta Client: Location: Caserta, Italy Job Category: Other - EU work permit required: Yes Job Reference: 3147576622643675136337147 Job Views: 2 Posted: 26.05.2025 Expiry Date: 10.07.2025 Job Description: Your mission You are responsible for our Italian customers and handle all communication. You introduce innovative payment processes for car dealer groups and other industries. You are responsible for training operational managers (remotely/on-site) for our product usage. You identify potential stumbling blocks in the onboarding process and work with customers and colleagues to resolve them. You oversee upgrades of our solutions for existing clients. You help to improve our product and processes through close customer contact. Your profile At least 5 years of experience in digital (multi) project management, with proven successful projects. A structured, organized approach, even under stress, managing multiple tasks effectively. Clear, confident communication at C-level, even in tense situations. Willingness to travel to customer locations. Native or bilingual in Italian, proficient in business English, and eager to work in a fast-paced environment. Experience in automotive or software sectors is a plus but not mandatory. Why us? Be part of one of Europe''s most exciting FinTech scale-ups. Benefit from extensive training and development opportunities. Enjoy an open, transparent corporate culture where your ideas are valued. Possibility of remote work. Participate in monthly team events focused on team spirit and fun. About Us We, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, the first all-in-one platform for digital payment management in automotive trade, helping customers save time and costs while enabling fully digital payment processes with various payment methods, including large sums.#J-18808-Ljbffr