Requirements: English
Company: Spektrum
Region: Grazzanise , Campania
23 hours ago Be among the first 25 applicantsSpektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.Who We Are SupportingThe NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO''s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.The NCIA provides a wide range of services, including:Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO''s communication networks and information systems against cyber threats.Command and Control Systems: The NCIA develops and maintains the systems used by NATO''s military commanders to plan and execute operations.Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.Electronic Warfare: The NCIA provides electronic warfare services to support NATO''s mission to detect, deny, and defeat threats to its communication networks.Information Management: The NCIA manages NATO''s information technology infrastructure, including its databases, applications, and servers.Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO''s communication and information technology capabilities.The programAssistance and Advisory Service (AAS)The NATO Communications and Information Agency (NCI Agency) is NATOs principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise''s: NATO International Civilians (NIC)''s, Military (Mil), and Interim Workforce Consultants (IWC)''s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.Role ID 2025-0001Role BackgroundNATO Communication and Information Agency (NCIA) provides end-user services to customers throughout NATO. These end-users services are supported by Innovation, Deployable & Engineering (ID&E) - Operations & Exercises (OPEX) provided by the NATO Infrastructure Services Centre (NISC) Business Area of NCIA. All services provided by NCIA, regardless of whether they are end-user services or supporting services, are under the responsibility of Service Delivery Managers (SDM).The NATO Infrastructure Service Centre (NISC) Business Area Lead (BAL) is accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. NISC provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources. NISC services (including: subject matter expertise; acquisition; project management, operations and maintenance; and, disposal) are provided in the following technical domains: Network Services (to include routing, switching and transmission services), infrastructure hosting, storage and processing, infrastructure networking, HW and SW management, databases and web platform services, as well as identity management. Services are provided throughout the lifecycle to both internal and external customers in both static and deployable settings.Role Duties And ResponsibilitiesEnsure high-quality, continuous support for DCIS serviceProvide continuous monitoring and pro-active administration of the DCIS serviceDevelop and deploy iterative updates to the DCIS services, aligning with evolving business requirements.Support activities:Supporting the delivery of 3rd level technical support for IT and Data Management Services in DCIS and assuring availability of assigned services.Supporting the performs fault diagnosis using the IT and Data Management Services Management SystemSupporting to Supervise and carry out routine maintenance of IT and Data Management Services infrastructure, management appliances and other NATO IT and Data Management Services equipmentSupporting the completion of any changes to the system documentationSupporting the completion of backups and restores of IT a