Requirements: English
Company: Oracle
Region: catalonia, spain , Catalonia
Are you a creative person who loves a challenge? Solve the complex puzzles youve been dreaming of as our Principal UX Researcher focused on the processes that enable companies to deliver Products & Services to their customers. If you have a passion for innovation in tech, we want you on our team!
Were looking for a Principal UX Researcher to lead strategic, systems-level research at Oracle NetSuite for the value stream Optimize Cash & Profits (OCP). This opportunity allows you to influence the evolution of a complex platform that supports businesses across industries using Oracle NetSuite. Optimize Cash & Profits (OCP) focuses around the business financials - dealing with solutions related ot the success of companies on their financial operations (i.e. payments inbound and outbound, cash management, business planning, financial compliance and risk). Your work informs the future of business operations, from automating payments to deep insights on cashflow and revenue goals.
As a Principal UX Researcher, youll work at the intersection of user needs, business priorities, and technical capabilities. Youll uncover deep insights about how people interact with and experience large-scale enterprise systemsand help shape how we build for them. Youll also play a key role in setting the research vision, maturing our practice, and enabling cross-functional partners to make confident, insight-led decisions.
This role requires someone who can zoom out to see the big picture while connecting the dots across workstreams. Youll navigate ambiguity with ease, bring structure to complexity, and help product and design teams align around long-term strategies.
About the role
- Work with cross-functional teams to plan and execute tactical research.
- Lead foundational and generative research initiatives that explore emerging needs, mental models, workflows, and ecosystem dynamics across the OCP landscape.
- Lead evaluative research for complex topics that are across the OCP landscape.
- Map complex systems and interdependencies to inform platform strategy, identify opportunity areas, and guide product teams through informed tradeoffs.
- Understand and propose when research is needed and when other
- Collaborate closely with Research Leadership to define research strategies that span product areas and time horizons: supporting both near-term planning and long-term vision.
- Synthesize research findings across studies, teams, and timeframes to reveal broader patterns, contradictions, and actionable insights that shape strategy.
- Exercise strong judgment around when research is necessary, what type is most appropriate, and when teams are better served by making decisions based on existing evidence or directional input.
- Collaborate with cross-functional peers (Product, Design, Engineering) to bring user-centered thinking into planning and decision-making.
- Mentor other researchers and model research excellence: ensuring rigor, clarity, and impact in every phase of the work that meets timelines & business objectives
- Be a part of research team of 6 Optimize Cash & Profits researchers and an extended community of over 40 researchers globally.
- Collaborate with the experience design team and product management to help establish strong research methodologies and processes that enable teams to make evidence-based design decisions.
- Educate team members on best practices and enable teams to explore research activities on their own.
- Collaborate within and across functions to support user centric processes that lead to increased empathy and understanding of users and improve the product experience.
- Contribute to the development of a global research practice.
Your qualifications & Skills
- 8+ years experience doing user research, preferably in the Enterprise domain. Experience with planning, sourcing, manufacturing/assembly, fulfillment or delivery is a plus.
- Experience planning and executing different types of research and usability testing activities such as interviews, customer visits, requirements gathering activities, survey research, and formative and summative usability evaluations.
- Degree in the field of Psychology, HCI, Human Factors, or related field (advanced degree a plus).
- Comfortable working in high-ambiguity environments and proactively identifying the right research to drive progress.
- Strong sense of independence, ownership, and initiative. Ability to self-direct and manage what to work on, how to get it done, and when to deliver.
- Passion for elevatin