Requirements: English
Company: STIGA
Region: Castelfranco Veneto , Veneto
STIGA is a leading European manufacturer and distributor of lawnmowers and power garden equipment, with over 90 years of experience in the marketWe are consistently curious, conscious of trends, inspiring, and visionary just like our customers.We are seeking a highly motivated Group E-Shop Senior Manager to join our Grou e-Commerce team based in Castelfranco Veneto (TV).The B2C Online-Shop Manager will be responsible for the management and development of all our B2C Online Shops in Europe (11 Countries).She/He will also play a role in the commercial strategy and development of our B2C business.Job functions include Shop Management, promotional planning, customer sales data analysis,development and execution of online sales activations, coordination with performance marketingand CRM, optimization of marketing/Sales Funnel and onsite customer journey/UX, salesforecasting, and demand planning. Align order flow with back office.Key ResponsibilitiesYou are responsible to manage all commercial aspects of our online stores and assume ahigh level of personal responsibility for sales targets, planning of country-specific productportfolios and ensuring the availability of goods to achieve the high growth targets.You will coordinate the activities on performance marketing and optimizing the relevantKPIsYou develop digital marketing and sales activities for customer acquisition and activationtogether with the team and external partnersYou analyze the customer journey in the store and derive appropriate strategies andmeasures to create personalized shopping experiences for our customers. For a positiveuser experience for our customers, you proactively and continuously improve the designand usability (UX and UI)You identify potentials and trends for the optimization and further development of onlinechannels, which you purposefully drive forward. You analyze and optimize the on-siteSearch as well as the product placementyou monitor with a critical eye and define our business KPIs with a focus on traffic andconversion goals and contribute new ideas.Youll play a pivotal role in all the SOP processes for the Eshop stock availabilityYou will interface between IT, Marketing, and Sales, coordinate with our external partners,service providers and agencies, and work closely with internal departments. Youproactively initiate new store functionalities with the relevant departmentsSkills qualificationsA successfully completed commercial or technical degree or a completed specialist trainingcourse with e-commerce relevance.- 3-5 years of professional experience in online store management or e-commerce ideally in theconsumer goods industryExperience in the implementation of SEO and SEA conceptsExperience in project management of IT projectsPractice with CMS and e-commerce store systems; prior knowledge of Magento 2.0 isdesirableExperience as a platform owner in an agile contextAnalytical, KPI-driven, self-reliant way of working paired with a high-service mindsetUnderstanding of technical interfaces and process flows in dealing with online store systemsYou show initiative and are a real team playerProficiency in English (written and spoken) is essential, other language is a plusMindset and Interpersonal SkillsGet into the right level of detailUsing the right facts to fully understand an issue, identify an opportunity, or make a decision.Be decisiveEngaging the right people using relevant information to make informed choices, trade--offs decisions. Applying judgment based on data and intuition.Think like an ownerUnderstanding and focusing on what creates whole of business value.Ruthless prioritization, acting like it's your money, and remember time is money.Take action fastBeing specific: what are we doing, who's doing it, when will it be done by.Closing the loop, holding self and others accountable for actions and outcomes.Driving delivery and course correction through weekly cadence.Courageously challengeAsking the tough questions, actively listening, and constructively saying what needs to besaid.Identifying, challenging, and acting on anything that limits execution and potential.Encouraging self and others to take on the tough challenges.Recognize High PerformanceLooking for and reinforcing effective behaviors, and recognizing achievement often.Building a culture of recognition linked to performance.