Requirements: English
Company: Arcadis
Region: Beerse , Flanders
1. Function description
The Event Process Specialist acts as an event coordinator for all types of events which include a Transfer of Value to HCPs, HCOs, Patient Organizations and/or other healthcare stakeholders. The coordinator role requires an intensive partnering with internal and external business partners during all event phases: from event creation to event execution and to post-event follow-up activities.
In order to act as an event coordinator, the Event Process Specialist has a good knowledge of applicable rules and regulations concerning HCBI, Mdeon/EFPIA, Disclosure, Tax, Finance and Procurement. The Event Process Specialist acts as a subject matter expert and advises internal stakeholders about the actual regulations and applies them during execution. He/she ensures all processes and procedures are strictly followed and correct systems are used, resulting in compliance, quality and transparency.
2. Place in the organization
The Event Process Specialist works within the Business Operations Team in BELUX.
He/she will report to the Business Operations Lead, who is reporting into the General Manager.
3. Profile / qualifications
3.1. Skills and capabilities
- Excellent project management, planning and organizational skills
- Knowledge and application of laws, regulations and industry standards of the BELUX pharmaceutical market
- Demonstration of pro-activity, ownership, multi-disciplinary collaboration, flexibility and agility
- Impactful communication (inform, advise, coordinate and evaluate)
- Ability to take accountability for own actions
- Ability to deal with ambiguity and to manage conflicts in an open and constructive manner
- Ability to make progress through managing a broad set of Credo based values
- Ability to work independently within procedural frameworks
- Ability to act in a flexible way and deal with environmental changes
- Knowledge of the Dutch, English and/or French language, written as well as spoken
- Act as team player, both in relationship with business teams as with colleagues of the BO team
3.2. Qualifications
- Bachelor Degree or equivalent qualifications
- Minimum of 2 years related experience.
4. Tasks and responsibilities
- Ensure flawless end-to-end coordination of events with Transfer of Value
- Collaborate with internal and external business partners to ensure events are being executed on time, according to scope and within budget & Mdeon rules. Collect learnings and give feedback to event owners during the full event cycle (creation phase, execution phase and post-event phase)
- Continuously strive for innovative improvements, efficiencies and enhancements related to events with Transfer of Value
- Maintain knowledge of rules and regulations concerning HCBI, Mdeon/EFPIA, Disclosure and Tax/VAT up-to-date and apply whenever applicable
- Maintain knowledge of applicable processes, procedures and systems up-to-date
- Act as HCC gatekeeper towards the internal BELUX stakeholders
- Liaise with external stakeholders about event-related topics (including but not limited to AMEX, Mdeon, HCPs, HCOs and Patient organizations)