Requirements: English
Company: TN Italy
Region: Porto Cervo , Sardegna
Social network you want to login/join with:Belmond is part of the worlds leading luxury group, LVMH Mot Hennessy Louis Vuitton.The essence of the Belmond brand is built upon its heritage, craftsmanship, and genuine, authentic service.Position: Front Office Agent at Romazzino, a Belmond HotelLocated in stunning Costa Smeralda for the 2025 season, we are looking for a talented Front Office Agent to join our team.The ideal candidate will provide authentic, luxury experiences in renowned destinations, demonstrating care, confidence, curiosity, and community. He/she is passionate about service and eager to grow professionally.Responsibilities include working closely with guests to discover their preferences and creating tailored recommendations.This role reports to the Front Office Manager.Key Responsibilities:Fulfill Front Office operations according to company policies, standards, and procedures, maintaining high standards at all times.Handle cash accounting and payment of guest bills.Communicate all relevant guest and group activities to internal teams.Anticipate guest needs and handle complaints effectively.Ensure all communications are processed correctly.Accurately collect and record guest details.Run End of Day processes and complete all relevant accounting checks.Generate monthly reports.Requirements:Effective communication skills.Ability to drive results.Global perspective.Fluency in English and Italian; a third language is preferred.Professional experience in a similar role within a luxury environment.Additional benefits include:Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria).All meals provided.Uniform dry cleaning.Team social events.Accommodation provided for non-residents.#J-18808-Ljbffr