Requirements: English
Company: Finitas
Region: Amsterdam , North Holland
Customer Success Manager (EMEA) We are seeking a dedicated Customer Success Manager . In this client-centric, fast-paced, and results-oriented role, youll be the primary point of contact for clients utilising top-tier FX trading solutions serving key financial institutions across the EMEA region. Act as a trusted partner, helping clients maximize the value of our platforms to meet their unique objectives. Drive revenue growth by identifying cross-selling opportunities, in collaboration with our Sales team. Oversee new client onboarding, ensuring smooth, efficient implementation by coordinating with multiple teams. Regularly visit clients for on-site training sessions and strategic account planning. Proven experience in customer success, account management, or relationship management within institutional FX (experience with both buy-side and sell-side clients is highly desirable). Strong communication skills, with the ability to engage and influence stakeholders at all levels, including executive and C-suite. Were a close-knit, dynamic team that thrives on collaboration, celebrating achievements, and driving continuous innovation to enhance the world of FX trading. By joining us, you''ll be part of an environment that supports your personal and professional growth. Plus, if you speak any European languages, its a bonus as it enhances our ability to engage with key clients across the region.