Requirements: English
Company: Trace One
Region: Milan , Lombardy
About Trace One Trace One is a global leader in PLMand compliance solutions dedicated to retailers and manufacturersof Consumer Goods (CG). With over 30 years of industry expertise,we provide innovative and scalable solutions that support theentire lifecycle of product manufacturing, enabling our clients tothrive in new markets. Serving more than 9,000 brands worldwide,Trace One is committed to excellence in every aspect of ourbusiness, including solutions, standardization and data access,customer success, and social and environmental responsibility. Formore information, visit www.traceone.com Or follow us on LinkedIn:https://www.linkedin.com/company/trace-one/ and YouTube:https://www.youtube.com/@TraceOne Context: The Account Manager isresponsible for handling the most important client accounts in acompany, post-sale role. He/She will be the lead point of contactfor all key client matters, anticipate the clients needs, workwithin the company to ensure deadlines for the client are met, andhelp the client succeed. The Account Manager drives the salesprocess, he/she identifies and implements key sales strategies toapproach and close contracts with existing customers and theirsubsidiaries. He/she ensures a long-term relationship is maintainedand create sales opportunities. The position requires regulartravel in EU Responsibilities: - Developing trusted relationshipswith a portfolio of major clients - Developing a thoroughunderstanding of the clients objectives, their organization, theirpersonnel - Identifying and influencing customers key decisionmakers - Resolve any issues and problems faced by customers anddeal with complaints to maintain trust - Expanding therelationships with existing customers by continuously proposingsolutions that meet their objectives - Managing communicationsbetween key clients and internal teams - Strategic planning toimprove client results - Negotiating contracts with the client andestablishing a timeline of performance - Working with differentteams and presenting your product offering at events such asconferences, seminars, etc. - Developing relationships withexternal companies and partners to find sales synergies - Ensuringaccurate reporting and managing relevant key information on aweekly basis using the CRM solution - Preparing and presentingfollow-up reports and forecasts to internal and externalstakeholders using key account metrics - Working with the Support,Product & Professional Services department to to ensure thebest customer experience. Key skills and requirements: - 2 years ofexperience in selling software in a Web, SAAS, Cloud environment,you know how subscriptions work and how a recurring business modelworks - Ideally, you have experience in the Chemical, Cosmetic,food products or Product Label/MDD sector - Deep knowledge of salesmethodologies (Solution Selling, SPIN, Miller Heiman or equivalentapproach...) - Able to multitask, prioritize, and manage timeefficiently - Ability to flourish with minimal guidance, beproactive, and handle uncertainty - Goal-oriented, organized teamplayer - Encouraging to team and staff; able to mentor and lead -Self-motivated and self-directed - Excellent interpersonalrelationship skills - Proficient in English, both in written andverbal communication - Native level Italian speaker What can youexpect from us? Space and encouragement to suggest ideas andsolutions International and multicultural environmentInteresting internal growth Soft skill training InternalAcademy which is enriched day by day Unlimited LinkedIn Learningaccount Amazing events from our Happiness Committee The Trace Onegroup is an equal opportunities employer. If you recognize yourselfin this offer, don''t hesitate any longer and send us yourapplication! How to apply Applications may be submitted viaLinkedIn (please include your CV). A competitive market salary willbe offered to the successful candidate.