Sales Support Analyst H/F

n/a, Luxembourg

Type: n/a

Category: Customer Service & Support

Requirements: English
Company: Fund Channel

Sales Support Analyst H/F

Type de mtier

Types de mtiers Crdit Agricole S.A. - Commercial / Relations Clients

Intitul du poste

Sales Support Analyst H/F

Type de contrat

CDI

Poste avec management

Non

Missions

Amundi Luxembourg is recruiting for its subsidiary, Fund Channel.

We are a regulated B2B fund distribution platform created in 2005, jointly owned by Amundi and Caceis, based in Luxembourg. We have been ranked as the best European platform two years in a row, in 2022, 2023 and 2024. (source: Platforum).

Our mission is to provide a unique combination of value added services to facilitate fund distribution, strengthen transparency and improve processes. We built a marketplace ecosystem to which Assets Managers and Distributors have access, and operate across a dozen different countries in Europe and Asia; and have offices in Switzerland, Singapore, and Italy.

Fund Channel has more than EUR 330 billion of assets under intermediation providing a one-stop-shop solution for asset managers and distributors. Fund Channel services are based on solid human relationships, as well as high levels of automation.

Together we make fund distribution easier!

MISSIONS

• Support Sales and Relationship Managers through deep analyses for prospects
• Support the team by close follow-up of the common objectives of the Department (including reporting to other internal stakeholders)
• Be in contact with international Assets Managers and Fund Distributors to identify their needs and answer their queries
• Ensure smooth communication/instruction to other departments involved in the value chain
• Handle several controls to monitor activity and ensure quality of service to our clients
• Set up automated report sending and produce some tailer-made reporting if necessary
• Maintain CRM tool updated

Localisation du poste

• Zone gographique : Europe, Luxembourg
• Ville : Luxembourg

Critres candidat

Niveau d''tudes minimum

Bac + 3 / L3

REQUIRED PROFILE

• Education: Business school / University / Graduate degree in Finance (M1-M2)
• You have 3-5 years of experience
• Experience in a Fund Distribution actor is a plus (ie : asset management, bank, insurance life company, custody, transfer agent)
• Languages: French and English fluent ; German and/or Italian would be an asset
• Computer skills: Very good knowledge of Excel ; VBA/Python would be an asset

Niveau d''exprience minimum

3 - 5 ans

Comptences recherches

• Ability to analyze and synthesize
• Be organized and rigorous
• Have a team spirit and sense of priorities
• Good interpersonal and writing skills

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