Requirements: English, French
Company: Sansure Biotech Inc.
Region: Paris , le-de-France
1. To cooperate with international sales to do pre-sales and after-sales technical support work, including technical exchanges with users, technical solution presentation, demonstration experiment, teaching experiment, and product after-sales problem handling. 2. To solve customer''s technical, product performance and ordering problems before and after sales; 3. To be responsible for dealing with international customer feedback related issues, and to put forward suggestions; And to establish quality feedback files, so that the feedback records, has processing results, and is timely reported to the company; 4. To collect competitors'' information and report it to superiors in time, and conduct analysis and research. 1. At least Bachelor Degree in Medical laboratory, Biology or other related major; 2. At least 2-years experience in diagnostic reagent product development or after-sales service; 3. Fluent oral and written English&French, workable English&French level; 4. Strong sense of responsibility, good communication skills, customer service awareness and team work spirit, able to work under pressure and resolve conflicts.