Requirements: English
Company: ASBIS
Region: Lombardy
About the job
ASBIS Group is a leading IT company specializing in value-added distribution and development of IT, IoT, and Robotic products, solutions, and services to the markets of Europe, the Middle East, and Africa.
In over 30 years of operations, ASBIS has grown into an international group, headquartered in Cyprus, with subsidiaries in 34 countries across EMEA, and nearly 3,000 employees.
About the position:
We are seeking an experienced AV Technician/ Engineer to play a pivotal role in enhancing our technical readiness and customer engagement at Bang Olufsen Flagship Store . If youre passionate about technology and have excellent communication skills, we invite you to embark on this exciting journey with us.
Job Purpose: Providing technical solutions and pre-sale services to ensure customer satisfaction and drive sales.
Key functions:
- Conduct product demonstrations and presentations to showcase the capabilities and benefits of Bang Olufsen products
- Provide technical support and guidance to customers during the pre-sales process
- Stay updated with the latest product developments and industry trends to effectively communicate technical information to customers
- Local testing coordination: organize local testing activities to validate the performance and effectiveness of BO solutions
- Act as the voice of the customer, gathering insights and feedback to help shape BO solutions and services
- Participate in customer meeting and site visits to assess technical needs and provide solutions
- Provide excellent support to client facing technical issues and coordinate product repair if needed
Qualifications and skills:
- Proven experience as a Pre-Sales Engineer, Service Specialist or in a similar technical role
- Strong understanding of audio-video technology and home automation systems
- Excellent communication and presentation skills, with the ability to convey complex ideas clearly and coherently
- Analytical mindset: proficiency in analyzing complex data, making informed decisions, and implementing process improvements
- Customer-focused with a proactive approach to problem-solving
- Language Proficiency: English and Italian, enabling effective communication with our global team and customers
We offer:
- Opportunity to work for a financially strong, fast-growing multinational company
- Constant interaction with global teams of professionals
- International career opportunities
- Access to continuous professional development: training, certification programs, events, and team buildings
- Attractive remuneration package
Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS. Apply now.
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