Requirements: English
Company: DAB Pumps
Region: Mestrino , Veneto
About DAB At DAB we are a global community of 1700people. Our mission is to provide technological and sustainablesolutions to handle water, which make us part of a needed changefor our future. Our people culture is shaped by distributedleadership, embracing dynamic principles that promote an open andcollaborative workplace where everyone can thrive and bring theirbest selves. Are you ready to grow with us? POSITION - IoT &Connected Systems Integration Specialist We are looking for anexperienced and problem-solving oriented IoT & ConnectedSystems Integration Specialist to join our international anddynamic Customer Care team. In this role you will be responsiblefor ensuring the proper functioning of our connected systems,providing high-level technical support to our customers globally.What you will do - Troubleshooting: effectively analyze and solvetechnical issues related to our IoT systems, identifying rootcauses and proposing effective solutions; - Customer TechnicalSupport: provide technical assistance, both internally andexternally, to our partners and customers by guiding them introubleshooting and optimal system configuration; - Systemintegration: collaborate with development teams and stakeholders toensure the optimal integration of our products with DAB digitalservices and other systems and platforms operating in the field oflocal supervision; - Data analysis: analyze data collected from IoTsystems to identify trends, anomalies and opportunities forimprovement; - Continuous improvement: collect feedback fromcustomers and internal users to identify areas for improvement andpropose new features; - Training and communication: providetechnical training to both colleagues and customers on thefunctionalities of our DAB digital services and the best practicesfor the use of our IoT systems; - Verification and validation:configure and manage test setups to validate our IoT solutionsbefore they are released to the market, ensuring proper operationand alignment with quality requirements; - Global andcross-functional collaboration: work closely with development,project management, sales and customer success teamsinternationally to ensure project success and customersatisfaction; - Documentation: draw up and maintain technicaldocumentation related to IoT systems. WHO you are - Bachelor''sdegree in Computer Engineering, Telecommunications or similar); -Experienced in the integration and management of IoT and IoT Edgesystems, with a deep knowledge of the dynamics of integrationbetween devices and operating flows; - Problem solving andtroubleshooting skills; - Good in communication and eager tocollaborate with multidisciplinary teams; - Customer andquality-oriented approach; - Able to work with the main cloudarchitectures (AWS, Azure, etc.) and related technologies; - Goodat using data monitoring and analysis tools; - Good at usingindustrial field communication protocols (Modbus, BACnet, etc.); -Fluent in English, both written and spoken. What you will find Aplace where you can grow - Flexible working practices in a dynamicworkplace; - Distributed leadership encouraging a can doattitude; - Global and multicultural environment; - Continuouslearning approach; - International cross-functional teams EqualEmployment Opportunity We promote and support an inclusive culture,encouraging workforce diversity. We value at all qualifiedapplicants without any form of discrimination, such as race,religion, sexual orientation, gender identity. Those aspectsstrengthen our competitive advantage by fueling innovation in awork environment where people can thrive and grow. Target HiringRange DAB pay ranges for a job are based on the location specificmarket of similar jobs, according to third-parties salary benchmarksurveys. Individual salary within that range, could vary forseveral reasons, including skills, capabilities, experience. DABPUMPS is an equal opportunity employer and encourages workforcediversity. If you share your CV/resume and personal details withDAB PUMPS, we will hold them for 12 months in accordance with ourPrivacy Policy - https://www.dabpumps.com/it/careers (Italian),https://www.dabpumps.com/en/careers (English) - and use them tocontact you for this or other relevant opportunities at DABPUMPS