Requirements: English
Company: TN Italy
Region: Milan , Lombardy
Engagement Manager, Patient Support Programs and Solutions, MilanIQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources, and extensive domain expertise. IQVIA Connected Intelligence delivers powerful insights with speed and agility enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 77,000 employees, IQVIA operates in more than 100 countries.To learn more, visit www.iqvia.com.Role and ResponsibilitiesThe selected candidate will lead the development of new projects in the Patient Support Programs and Implementation Science businesses in Italy. The primary focus is to develop strong relationships with clients and to position/sell engagements for the IQVIA Patients Solutions Department and Implementation Science Team at major life science and pharma companies. The role also involves developing new solutions and offerings with a focus on innovation, digitalization of care processes, and a consultative approach.This includes:Client engagements, ensuring client satisfaction and delivering high-quality, value-added services, in synergy with the existing IQVIA network;Building close client relationships at dedicated accounts;Identifying and qualifying opportunities within assigned clients and prospects;Focusing business development efforts on innovative services with a technological approach toward digital solutions, strongly integrated with IQVIA Patients Solutions Department and Healthcare Team;Preparing client discussion papers and project proposals with IQVIA teams to develop new needs and innovative approaches;Developing and negotiating contracts with stakeholders and closing deals;Presenting proposals to clients, gathering feedback, and identifying improvement opportunities;Maintaining and developing relationships with senior client stakeholders throughout projects;Supporting the design, delivery, and management of innovative solutions and projects for clients;Monitoring client satisfaction continuously;Serving as a subject-matter expert, handling inquiries, and developing action plans.Candidate ProfileAt least 9+ years of experience in consultancy firms within Pharma/Life Science practice;Successful track record in developing Patient Solutions projects, especially digital projects within Salesforce environment, is highly desirable;Proficiency in both Italian and English;Expertise in Business Development with a strong record of successful deals;Entrepreneurial attitude, from idea generation to implementation and launch, with strong hunting skills and strategic account development;Hands-on approach with strong consulting, issue-based, and innovative skills;Strong analytical and problem-solving skills;Excellent listening and communication skills;Ability to work collaboratively across complex networks and influence organizations;Ability to manage multiple projects, prioritize, and meet deadlines;Excellent execution skills and attention to detail;Willingness and ability to travel.Location: Rome or Milan (hybrid)What We OfferCareer development opportunities through internal job moves, performance management, mentoring, diversity & inclusion initiatives, and more;Competitive benefits including insurance, discounts, and flexible benefits budget;Flexible working conditions and a modern, sustainable office environment;Opportunity to contribute to creating a healthier world, working with a diverse, global team committed to healthcare innovation.#J-18808-Ljbffr