ABOUT US
Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions including acquisition, retention, customer service, technical support, and collection all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of 2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
MISSION OF THE ROLE
Are you a dynamic leader with a passion for people and performance? Join Konecta, a global leader in customer experience and BPO solutions, as our next Site Director for one of our site in Barcelona!
Were looking for a Site Director with 2+ years of proven experience leading operations in a call or contact center within an international environment. As Site Director, youll oversee site performance, drive operational excellence, and lead a multicultural team to deliver top-tier service to our global clients.
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