Requirements: English
Company: Agfa-Gevaert
Region: Syracuse , Sicily
Select how often (in days) to receive an alert: Create AlertAGFA HealthCare , a part of the Agfa-Gevaert Group, is a leading provider of integrated IT solutions and state-of-the-art diagnostic imaging for hospitals and healthcare centers. Over the decades, Agfa HealthCare has demonstrated its capacity to meet technological challenges and guide clients in transitioning from analogue to digital IT solutions.We are currently seeking a IT Resident Engineer responsible for dedicated on-site support for clients and contracts requiring continuous assistance. As the first point of contact at the site, you will ensure consistent, professional, and high-quality service. You will identify and receive incidents on-site and report or escalate them within the Service Organization.Scope of duties:Manage daily operational administration and support of Enterprise Imaging and Reporting systems and applications.Oversee integration and configuration of diagnostic imaging modalities and non-DICOM image/video systems.Collaborate with Imaging Informatics staff to provide system support and work with clinicians and physicians to optimize workflows.Act as a liaison between the Enterprise Imaging department and customers to enhance image acquisition, management, and viewing capabilities.Provide on-call support for designated imaging areas as needed.Requirements:University degree in IT science or Engineering.Customer-focused attitude and problem-solving skills.Good knowledge of Windows OS, databases (SQL/Oracle), storage solutions, and networking concepts.Strong communication skills (oral and written) to interact effectively with internal and external customers.Proficiency in Italian and English, both written and verbal.Knowledge of healthcare environment, especially Radiology IT, is a plus.We offer:The opportunity to work in a multinational company within a challenging, international environment.A rewarding career in a field that impacts lives, with talented, committed colleagues, training, and career development programs.A competitive compensation and benefits package.Job Segment: Resident Engineer, Field Service, Engineer, Oracle, Radiology, Healthcare, Technology#J-18808-Ljbffr