Requirements: Czech native speaker, English C1
Company: portugal.xpatjobs.com
Region: Lisbon
+++Please apply only if you hold EU citizenship or valid work permit for Portugal+++Quality and Service is what it's all about in todays world for companies to remain competitive. This famous online video platform is looking for you to join their customer service specialist team in Lisbon! Your responsibilities and impact working as a Video Content Analyst will be:Reviewing content (videos, image, text, and audio) in accordance with policiesClassifying the typology of the content (videos, image, text and audio) in accordance with the processes and policiesResponding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appealsEnsuring user and brand safetyBeing able to provide services on a 24/7 shift rotationDisclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.Skills, qualifications and interests you need to succeed in this role:A native level of Czech and a good level of EnglishKeeping up to date with Social Media trendsPolitically fitBeing motivated and committed in your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required)What's in it for you?Schedule: 40h/week in rotative shifts (Mon-Sun, 24/7)Working hours in 3 shifts (8-17, 17-23, 23-8)Meal vouchers + Transportation allowancesPrivate health insurance after 6 monthsRelocation Package for international candidatesPleasant and inspiring working atmosphere in an international environmentOpportunity to be part of a rapidly expanding global organization working with world famous brandsProfessional development and clear career pathTraining & development opportunitiesCompetitive salary & relocation allowance and assistanceFree fruit, coffee, tea and water and a lot more!Is this project not the right fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.