Requirements: French, English
Company: portugal.xpatjobs.com
Region: Lisbon
Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again. Our client is looking for a Customer Service Specialist for the retail sector specializing in luxury products. This is a leading sleep company selling high-quality mattresses and bedding.Your responsibilities and impact as a Customer Service Agent will be:Providing excellent customer service.Ensuring high quality customer service.Handling requests and complaints.Being the point of contact before and after purchase.Building customer relations.Skills, qualifications, and interests you need to succeed in this role:Fluent in French with a good level of EnglishClient-oriented and empathicEager to learn new thingsWell-organized and proactiveA real team player and go-getterHigh communication skills with a positive attitudeWhats in it for you?Permanent contractWorking hours 40h/week, Mon-Sat office hoursOne month of training (paid)Competitive salary with monthly bonusMeal & Transportation allowanceA multicultural and diverse environmentEquipment providedPrivate health insurance after 6 months probation periodTeam building activitiesOpportunities to grow within the companyYour Future Company:Our client is a rapidly growing organization that started in October 2020. They support their clients' cost-cutting initiatives, facilitate scale, and promote revenue growth by utilizing both human and technology approaches with over 500 employees and over 21 different nationalities from all over the world.What should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous caf cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentFeel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.