At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the worlds most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, were working at the pace of change on diagnostic tools that address the worlds biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
We are looking for a Service Engineer, ideally based in Madrid, to provide service for our GeneXpert systems to our customer''s install base in Madrid and northwest Spain and punctually in overall Spain..
In this role, you will have the opportunity to:
Provide preventive and corrective maintenance on diagnostic instruments
Ensure customer installations and training.
Perform routine standard procedures to isolate and resolve issues related to defective equipment or software.
Work closely with the Technical Support team to handle customer complaints to determine corrective actions and follow-up.
Documente and report to Technical Support any "design reliability" and "maintenance" issues and/or issues related to the company''s products.
Work closely with Field application specialist and Territory manager to ensure highest level of customer satisfaction
The essential requirements of the job include:
High School degree in scientist or technical domain with 2-4 years of related work experience and knowledge of the hospital environment, molecular biology
Sense of customer relationship
Valid driver''s license
Autonomy, rigor and flexibility
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether its a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.