Client Advisor (Fixed-Term)

Emilia-Romagna, Italy

Type: n/a

Category: Customer Service & Support

Requirements: English
Company: Luxury Brand
Region: Emilia-Romagna

We''re hiring! A prestigious brand in the luxury fashion industry is looking for a Client Advisor to join its new store in Fidenza, Italy.

Responsibilities:

• Execute exceptional retail performance to ensure sales and guarantee a hand-crafted experience to the cutomer.
• Provide excellent and specialized customer service by creating emotionally enriched relationships with clients
• Analyze customer needs, motivations, desires, and expectations.
• Elevate the Selling Ceremony by consistently delivering memorable, extraordinary moments.
• Build long-term relationships with the customers.
• Actively participate in managing the store (quality and quantity of stock, cash, Visual merchandising, administration e.g.)

Qualifications:

• Strong communication skills, both verbal and written, customer service skills.
• Preferred previous retail or luxury retail experience or customer related experience (i.e. luxury hospitality, etc.).
• Proven track record in achieving sales results and building customer relationships.
• Ability to work with a diverse client base in a fast-paced, changing environment.
• Must have authorization to work in the country where the position is based.
• Business proficiency in Italian and English. More languages will be advantageous.

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