As a Lending Services Intern, you will be part of a 19-person department consisting of the "Personal Lending Services" and "Business Lending Services" teams.
The "Lending Services" department within ING Luxembourg mainly carries out the following missions:
- Responsibility and final responsibility for the operational execution of the various types of credit offered to customers;
- Objective to provide a fast and impeccable quality service to our internal and external customers;
- Culture of continuous process improvement;
- Helping and supporting all of the Bank's business lines with regard to the operational execution of loans;
- Validation of regulatory and functional reports. (CSSF, Sox, ....);
- Management and/or active participation in the various projects having an impact on the credit activity, whether these projects are initiated by the Lending Services department, by another department of the Bank, upon receipt of new requirements CSSF, Sox, etc.
Your main mission:
Take charge of the complete operational management of credit files.
Your main tasks:
- To process requests to be submitted to decision-making bodies;
- Draft contractual documentation and all appropriate correspondence;
- Proceed with the implementation of credits;
- Carry out all the necessary accounting and follow-up until the repayment of loans;
- Rigorously maintain records;
- Constantly challenge processes in order to simplify them while controlling operational risk.
You will work in close collaboration with the sales representatives of the busine