Field Service Engineer

Groningen , Groningen, Netherlands

Type: n/a

Category: Customer Service & Support

Requirements: English
Company: XPAR Vision BV
Region: Groningen , Groningen

Field Service Engineer | Full-time position

Location: Groningen

About XPAR Vision

An ice-cold beer or a fine glass of wine every now and then were all for it! But have you ever thought about how a glass bottle is made? We do, every single day. At XPAR Vision, we are dedicated to optimizing the production process of glass bottles and jars for clients in the global glass packaging industry. XPAR Vision develops, installs, and implements cutting-edge sensor and robot technology, enabling glass manufacturerssuch as those producing for Heineken and Coca-Cola to produce more good bottles with less energy/materials/people skills. With over 600 systems installed in more than 35 countries, we are the specialist and market leader in our field. We firmly believe that glass is the best packaging material in terms of experience, quality, health, and, most importantly, sustainability. Our mission is to encourage more food and beverage manufacturers to choose glass, directly contributing to a greener future by reducing the carbon footprint and minimizing the impact on our environment.

XPAR Vision is the global leader in advanced monitoring, control, and optimization solutions for the glass manufacturing industry. As we continue to grow, we are looking for a Field Service Engineer to install high-tech sensors and robots and provide maintenance and support after installation.

What will you do?

• From our office in Groningen, you will ensure proper preparation for installations, maintain customer contact, configure computer systems, and create documentation (manuals, procedures, FAQs, etc.).
• At the customer''s site, you will independently carry out installations according to schedule. This can be on location worldwide, or you may guide the installation remotely from Groningen.
• You will train users through basic and maintenance training sessions to help them work with our technologies.
• Even after implementation, you remain the customers point of contact. You will perform support, service, and repair tasks (both remotely and on-site) and prepare reports.
• In this role, you will spend approximately 30% of your working time abroad.

What do we ask?

• MBO+ working and thinking level; we welcome recent graduates entering the job market.
• Extensive knowledge of electronics, mechanics, and IT through education and/or experience.
• Residency in (or near) Groningen.
• Good command of both Dutch and English.
• A valid drivers license (category B).
• Strong communication skills, proactive mindset, results-oriented, and customer-focused.

What do we offer?

An exciting and dynamic role in an organization with short communication lines and an informal working atmosphere. This position comes with a competitive salary ( 2.700 - 3.800) and additional compensation for working abroad. We also offer excellent secondary employment benefits, such as:

• A favorable pension scheme with a low personal contribution.
• A travel allowance for all employees.
• 30 vacation days per year.

You will be part of an enthusiastic, informal, and driven team of Field Service Engineers who support each other to achieve optimal results and high customer satisfaction. You will have the opportunity to further develop and expand your skills through internal or external training. We also value work-life balance and regularly organize activities for our colleagues.

Want more information?

For more details about our organization, visit Here, you will also find a video showcasing the implementation and application of XPAR Vision products in the glass industry. You can explore our products at XPAR Vision Products.

Interested in applying?

Do you recognize yourself in the profile above? Send us a short motivation letter along with your CV via email, HR Advisor Antonella Quaranta 06-55225504.

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