Requirements: Dutch, English
Company: portugal.xpatjobs.com
Region: Lisbon
Do you want to work for a multinational leader in the technology sector? As a Fraud Prevention agent you will be assigned orders of web purchases which fall under the scope of doubtful integrity. It is required to review an array of data and perform an investigation leading to acceptance or cancellation of an order. Your responsibilities and impact as Fraud Prevention Agent will be:Focal goal: identifying nefarious activityIdentify and record deviating activities, discover trends, and flag emerging issuesOutreach to costumers via phone and email Sharp and privacy-compliant conversational skills are necessary when discussing order details with bill payers and general customersSkills, qualifications and interests you need to succeed in this role:You have a native level of DutchYou have an excellent level of EnglishYou are a natural problem-solverYou are able to deliver deep analysis on customer dataYou can work quickly and efficiently under deadline pressureYou can work interdependently and under minimal supervisionYou pay great attention to detail and work with accuracyYou are motivated and with a positive mindsetYou are a team playerYou are client and service orientedWhat's in it for you?Salary of 1.117 per month (x14 per year) + 150 bonus/month6 meal voucher per work-dayFull time job (40h/week), Monday-Sunday (Rotative shifts 7 am 10 pm)12 months contract30 days of probation periodFor international candidates:Yearly two-way flight ticket back to your home country (within the EU) Payment of 400 /month for the rent (during the first 6 months) for relocating candidatesReimbursement of flight tickets Contract as from the first day of training (training is paid 100%) Private health insurance from the beginningExtra:A stable job and opportunities to grow within the companyA family style working environment, while benefiting from an international and multicultural companyOpportunity to work for Top companies on the market Your Future Company:Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are currently recruiting for a Dutch speaker for their office in Lisbon.Is this project is not for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.