Requirements: English
Company: JR Italy
Region: Province of Varese , Lombardy
Social network you want to login/join with:RETAIL SEARCH SRL - International Head Hunting For Fashion and Luxury GoodsLocation:Job Category:Other-EU work permit required:YesJob Reference:44754410057341337633710Job Views:2Posted:22.05.2025Expiry Date:06.07.2025Job Description:As an Ambassador of the Maison, he/she efficiently develops and optimizes the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations, and providing the highest level of customer service in line with Maison expectations.Job responsibilitiesDesigns the optimal organization, recruits suitable profiles, and maintains a proactive talent pipeline in the boutique.Drives performance and compensation management, ensures staff development, motivates, and reinforces engagement.Ensures daily management, training, coaching, and motivation of the boutique team.Conducts and/or participates in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and other relevant topics.Defines action plans to meet Maison, boutique, and category sales targets.Leads the implementation and monitoring of these action plans.Assists in setting and monitoring sales goals for Sales Associates and boutique KPIs.Participates in preparing merchandise displays and presentations, applying merchandising concepts and guidelines.Clientele Service and ManagementCoordinates sales promotion activities, including seasonal sales, trunk shows, contests, and the proper use of in-store signage.Implements and monitors CRM programs and actions.Acts as an Ambassador of the Maison to build direct contact with VIP clients.Implements group, Maison, and boutique policies, procedures, and guidelines.Manages the back office and administrative tasks of the boutique.Ensures staff compliance with company policies and standards.Locks and secures the store, overseeing security procedures.Oversees boutique expenses.Assists in solving problems affecting service, efficiency, and productivity.Gathers merchandise for transfers, damages, and returns-to-vendor.Participates in department inventories and monitors proper pricing of merchandise.ProfileGoal-oriented mindsetLeadership skillsProblem-solving capabilitiesAnalytical skillsGood stress management and ability to work under pressureTeamworkExcellent time management and prioritization skills#J-18808-Ljbffr