Requirements: English
Company: Keiron
Region: Eindhoven , North Brabant
Were at the forefront of industrial LIFT printing technology, pioneering advancements that will reshape the semiconductor, consumer electronics, automotive, and healthcare industries. Join us at our headquarters at the High Tech Campus in Eindhoven and be part of game-changing innovation. This is more than a jobits an opportunity to grow, collaborate, and make a lasting impact. Cutting-Edge Innovation : Be part of a team that''s driving breakthroughs in high-tech industries. We value learning and experimentation, so whether youre new to the industry or a seasoned expert, well support your development. Collaborative and Respectful : Our inclusive, team-first environment fosters mutual respect and values your contributions. Exciting Projects : Work with state-of-the-art technology in a dynamic environment, including lasers, cameras, and moreall controlled through a PC-based architecture. As a Process Product support Engineer at Keiron , you will work alongside a talented team of professionals, playing a critical role in delivering and maintaining our advanced industrial laser-based printing systems. Your responsibilities will include integration, validation, troubleshooting, and maintenance of these systems, ensuring their seamless operation within an automated production environment. In this role, you will collaborate with a multidisciplinary team to bring the Keiron solution to life for our customers, ensuring our systems consistently achieve the highest standards of performance, functionality, reliability, and quality . This position also involves on-site support at client facilities, with occasional travel to our customers across Europe, ensuring smooth system integration and operation in their production environments. Implement the factory integration of complex hardware, and software systems, ensuring seamless operation in a production environment. Take ownership of challenges and deliver innovative, high-quality solutions. Support the design and execute comprehensive training protocols to ensure that our users can operate the Keiron system according to technical specifications and quality standards. Work closely with the users team to validate the equipments performance within assembly workflows, ensuring an efficient and robust production process, meeting objectives. Diagnose and resolve any hardware or software integration issues, ensuring the system meets production requirements and operates without disruptions. Identify opportunities to improve system performance and production efficiency and implement solutions to optimize the integration and validation process. A Bachelors Degree or Colleges degree in Computer Science, Software Engineering, Mechatronics, or related technical fields. ~4+ years of relevant experience in Customer Support areas. 4+ years of experience in customer support operation, preferably in high-tech industries such as laser systems, electronics, or automated production. Solid understanding of Hardware systems and validation techniques, with hands-on experience in testing and troubleshooting complex hardware/software systems. Familiarity with validating systems for automated production environments, ensuring process consistency, reliability, and quality. Experience with SW for system control and integration, as well as familiarity with automation software and protocols. Access to cutting-edge technology and research. A supportive, team-focused environment with room to grow your career. What Youll Gain as a New Team Member Heres whats in it for you: An Unmatched Learning Experience: Keiron provides the tools, training, and mentorship you need to excel. Youll be surrounded by cutting-edge technology and have access to a network of industry leaders. The culture here is one of continuous learning, and working alongside brilliant minds helps me deepen my expertise while gaining both detailed insights and a broader perspective on our work. The support and mentorship from management are invaluablethey celebrate our achievements and guide us through every step, which keeps me motivated and confident in our shared mission. I feel fulfilled and energized by the work we do, knowing that my contributions are making a real impact, and I couldnt be happier to be part of such an innovative and forward-thinking team. Keiron Printing Technologies isnt just a companyits a community where innovation meets opportunity. By fostering a culture that prioritizes growth, respect, and a balance between performance and pleasure, Keiron provides an unparalleled environment for employees. If youre ready to be part of an organization that values your contribution, pushes the boundaries of technology, and invests in your future, then Keiron is where you belong. If youre excited about the future of technology and have a passion for software engineering, wed love to hear from you.