Requirements: English
Company: NLwerkt
Region: Rotterdam , South Holland
Are you a fluent Dutch speaker?Do the next step and kick-start your careerdynamically!
We are looking for DutchAfter Sales Consultants to work in Greece (remotely all overGreece) for the worlds largest multinational technology companythat designs, manufactures, and markets smartphones, tablets,personal computers (PCs), software (iOS and MacOS) portable andwearable devices!
Join a dynamic &multicultural team and let your new journey begin inGreece!
Responsibilities
- Act as the first point of contact for all theDutch-speaking customers
- Identify and assesscustomers needs to achieve satisfaction
- Provide iOS software troubleshooting for mobile devices(mobile phones, tablets & more)
- Assistcustomers to manage/secure their account - ID &passwords
- Resolve customers online storepost-sales requests
- Deliver high-qualitysupport and handle customer complaints, provide appropriatesolutions
- Manage large amounts of incomingcalls
- Build sustainable relationships andtrust with customer accounts
Requirements
- Native-level or near-native level in Dutch
- B2 level in English
- Tech savvy,curious and problem-solving acumen
- Familiarwith iOS and/or MacOS, or comparable technology, ispreferred
- Able to identify technical issuesand suggest immediate solutions to clients
- Excellent communication and problem-solvingskills
- High School Diploma holder
- Flexible to work night shifts/ weekend shifts (ifapplicable)
- Prior customer support experiencewould be an advantage
Benefits
- Competitive salary (1200 gross / 14 salaries peryear)
- Performance-based bonus up to250
- Relocation package in case you resideoutside of Greece (flight ticket to Greece, cab fare from airportto your hotel, 4-week hotel accommodation, assistance finding anapartment, real estate fees covered by our company)
- First-class ongoing training and career developmentopportunities
- Work from home policy - All overGreece
- You will join a multinationalleader
- Multicultural and modern workingenvironment
- Free Greek languagelessons
- Onsite canteen and casual dresscode
- Fun interactive activities organizedwithin the team