Requirements: English
Company: Hosco.com
Region: Florence , Tuscany
Location: Florence, Italy
Type: Full-time
Start date: As soon as possible
About the Role:
As our Operations Manager, you will oversee the day-to-day running of our cafés and bakeries, ensuring consistency, efficiency, and exceptional customer experience across all locations. This is a hands-on role for someone who thrives in a dynamic, fast-paced environment and has a passion for hospitality and high-quality food.
Key Responsibilities:
- Manage and support front-of-house and back-of-house teams across multiple locations
- Monitor performance, implement systems, and optimize workflow
- Lead recruitment, onboarding, and staff training
- Work closely with the founders on strategy, menus, and new openings
- Oversee inventory, supplier relationships, and cost control
- Ensure compliance with health safety and local regulations
- Maintain and elevate our customer service standards
You Bring:
- Proven experience in hospitality management or multi-site operations
- Strong leadership and communication skills
- An organized and solution-oriented mindset
- Fluent in Italian (English is a strong plus)
- Passion for artisanal food, coffee, and community
- A valid work permit to work in Italy
Ready to grow with us?
Send your CV and a short cover letter
We’re reviewing applications on a rolling basis — apply early!
by helplavoro.it