Real-jobs.eu: IT Support specialist

Requirements: English
Company: BCIC Swiss
Region: Zermatt , Wallis

Location, Type, Skill, Responsibilities & More

Valais-Sion, VISP, Zerematt, Sierre, Ticino, Vevey

Dispatch / Part time

10-20 per week

IT Support, strong problem-solving, communication, customer service, technical proficiency, and adaptability.

BCIC Swiss GmBH is looking for a dispatch on-site IT Support specialist job in Switzerland.

Provide first/second level contact and problem resolution for customer issues.
Work with Third Party Vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010. Cisco Jabber is another authorized desktop application.
Should have basic knowledge of the Mac operating system to support Apple PC users.
Install, upgrade, support, and troubleshoot printers and computer hardware.
Perform general preventative maintenance tasks on computers, laptops, and printers.
Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Broad experience of IT with basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned.

Must hold a valid work permit in Switzerland. 1 year of experience in a related field is preferred.

Negotiable

Only candidates who currently reside in Switzerland and meet the requirements for a Swiss work permit will be considered for this position.

Talent Acquisition Specialist

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IT Support specialist