Requirements: Dutch/Flemish Native speaker, English business fluent
Company: portugal.xpatjobs.com
Region: Lisbon
Lisbon calling! You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Are you looking for a new experience to grow personally and professionally? Be part of an international team in the amazing Lisbon!Your responsibilities and impact as a customer service agent will be:Respond to inbound calls and customer inquiries regarding products to ensure questions are answered and orders placed timelyRequest and collect updated documentation required by the customers payer, complete order entry and coordination of product shipment to customersResolve customers issues in a timely and empathetic mannerEncourage customer compliance with product utilizationSkills, qualifications and interests you need to succeed in this role:A native level of Dutch and at least a B2 level of EnglishKnowledge of the value and impact that a good customer experience can createBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player and committed to your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required)Whats in it for you?Type of Contract: A fixed-term contract (6 months - 1 year) that is renewable every yearWorking Hours: Full time on rotating shifts (depending on the project)Training: Have a kick-start your career with the intensive training that the company offers to their new employeesSalary Conditions(*): You have 2 options:Including free accommodation (shared flat, all bills included): 950 gross/monthExcluding accommodation: 1240 gross/month(*) Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes)Relocation Package for International Candidates:Reimbursement of your initial flight expenses after 9 monthsAirport pick-upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalExtra Perks:Private health insurance after signature of contract which is extra to the standard insuranceFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyPortuguese public holidays and 22 days of paid holidaysCareer Growth Opportunities: Various career development chances in different pathsWhat should you expect from living in Lisbon?A colourful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.