Requirements: English
Company: Experteer Italy
Region: Nonantola , Emilia-Romagna
Company DescriptionWith its five product lines of compact hydraulics, Bosch Rexroth Oil Control SpA, with factories in the province of Modena and Reggio Emilia and over 1,300 employees, has been producing and marketing compact hydraulic components for multiple applications for over 40 years, including aerial platforms, cranes, earth-moving machinery, agricultural machinery, and industrial applications.What characterizes Bosch Rexroth Oil Control S.p.A. is the ability to study customized solutions tailored to each specific customer requirement. Consequently, Bosch Rexroth Oil Control S.p.A. products are synonymous with quality and are a guarantee in the global market.In industrial hydraulics, Bosch Rexroth is actively shaping the transition from conventional to intelligent and connected hydraulics, opening enormous potential for the easy and economical integration of machines and systems into modern industrial environments.Our R&D department, based in Nonantola (MO), is a global center of competence for Compact Hydraulic products.Job DescriptionWhat will you take care of?Our CI department is seeking a skilled and motivated IT Specialist to join our team at the Nonantola (MO) site. The selected candidate will be responsible for managing workstations, providing second-level technical support, and assisting end-users, ensuring compliance with company SLAs and contributing to continuous IT service improvement.Key ResponsibilitiesInstall and configure base operating systems (Windows).Install and configure devices (iOS & Android).Configure and manage workstations.Configure and manage peripherals (printers, scanners, barcode readers).Manage and track IT assets using dedicated applications.Troubleshoot and resolve issues related to workstations and peripherals.Handle second-level IT support tickets.Monitor and maintain SLAs for ticket resolution.Implement preventive actions to ensure service continuity and meet minimum service levels.QualificationsEducation: Degree in Computer Engineering or a higher education diploma in Information Technology.Experience and Skills: Proficient in Microsoft Office and Windows/iOS operating systems. Good knowledge of software distribution tools (especially MS SCCM) and solid experience in IT troubleshooting.Languages: Good command of English (minimum B2) and fluent in Italian.Soft Skills: Strong problem-solving skills, excellent communication and interpersonal skills with end-users, team-oriented, and results-focused.Additional InformationIf you feel confident about this position, don''t hesitate to apply. Take a look!Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability, or other protected classes.Want to learn how to #LikeABosch? Explore inspiring stories and interviews that embody Bosch''s motto of ''invented for life'' on our international website.SummaryType: Full-timeFunction: Information Technology#J-18808-Ljbffr