Requirements: English
Company: ABAKUS IT-Solutions
Region: Brussels
We are looking for a Level 3 Application Support Engineer to support enterprise applications based on COTS (Commercial-Off-The-Shelf) solutions and cloud technologies. You will join a collaborative team responsible for ensuring high availability and optimal performance of key business applications in a dynamic and fast-paced environment. Your responsibilitiesAct as Level 3 support for incidents and service requests related to COTS and cloud-based applicationsPerform in-depth troubleshooting and root cause analysisCollaborate with development, testing, and infrastructure teamsMaintain up-to-date documentation of incidents, changes, and technical solutionsContribute to service improvement initiatives and support process enhancementsAssist with application lifecycle activities such as upgrades and configuration changes Your profileMinimum 6 years of experience in application support or a similar roleStrong understanding of COTS applications and cloud environments (Azure, AWS, or GCP)Proficient in Windows and Linux operating systemsSkilled in working with relational databases (SQL Server, Oracle, etc.)Comfortable producing clear technical documentationTeam-oriented, analytical, and solution-focusedFluent in English (written and spoken) - French is an assetSecret-level security clearance is required What we offerA long-term mission within a stable and growing IT companyA multicultural and collaborative working environmentTraining and development opportunities to grow your skillsA competitive salary package based on your profile Apply now We believe that the best results come from professionals who combine deep technical know-how, a service mindset, and a strong sense of ownership.If this role aligns with your expertise and ambitions, we'd love to hear from youplease send us your CV and your availability for a confidential first exchange.