Requirements: English
Company: AIG
Region: Schaumburg, Estados Unidos
AIG''s Private Client Group within Property and Casualty Personal Insurance are looking member responsible for transactional processing of the core operational functions including but not limited to:- Quoting- Phone assistance- Issuance processing; supporting the needs of the customer through phone, fax and e-mail correspondence.Performance Objectives:- Position hours will be 11-7:30 after training is complete. During training (approximately 6-8 weeks the working hours are 8-4:30)- Knowledgeable on quoting process - able to review quote requests, interpret underwriting reports, enter application data into quoting systems and prepare quotations for review by underwriter or agent- Knowledgeable on the issuing process - able to review bind request forms, examine original quotes for accuracy, make changes as necessary and issue policies per agents request and underwriters instruction- Knowledgeable on the quote to bind process- if necessary, creates quotes that are representative of coverages, premiums, etc. that are referenced on bind requests- Knowledgeable on endorsement processing - ability to make policy changes per agent or underwriter requests in accordance with client service authority guidelines- Knowledgeable on the quotes/requotes to existing - ability to review quote request, order applicable underwriting reports quote changes per agent or underwriter request and release to underwriter or agent based on authority- Demonstrate the ability to achieve stated time service standards as outlined for particular role/function- Demonstrate the ability to achieve quality objectives as outlined for particular role/functionPosition Requirements:Skills and Qualifications:- Basic knowledge of P&C; industry and products (Business performance/business acumen & optimizing work processes)- Demonstrate the ability to deliver Best in Class service (Client relationships/customer focus)- Basic organizational and analytical skills (Individual performance/Organizational agility)- Competent written and verbal communication skills (Client relationships/informing & presentation skills)- Quality conscience with an emphasis on details (Business performance/Optimizing work processes)- Basic problem solving skills (Individual performance/problem solving)- Demonstrate the ability to conduct relationship building and competent interpersonal skills (Team performance/peer relationships)- Demonstrate a working knowledge of MSWord and MSExcel software and a strong aptitude for PC and internet usage. (Business performance/Optimizing work processes)- Ability to work in a fast-paced and ever-changing environment (individual performance/Dealing with ambiguity)