Software support manager - 95% Home office - Karlsruhe 70,000

Karlsruhe , Baden-Wrttemberg, Germany

Type: n/a

Category: Secretarial & Office

Requirements: English
Company: Optimus Search
Region: Karlsruhe , Baden-Wrttemberg

Responsibilities

• Manage and coordinate the flow of support cases across our product portfolio
• Streamline and enhance the handling process of support cases to improve efficiency
• Maintain proactive communication with all stakeholders, including customers, ensuring they are regularly updated on status and progress
• Ensure developers receive all necessary in

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