Requirements: English
Company: Hyatt Regency Rome Central
Region: Rome , Lazio
Hyatt Regency Rome Central is seeking a skilled ITSupervisor to join our pre-opening team. Conveniently locatedadjacent to Rome Termini Station and a short distance from theColosseum, the 238-room Hyatt Regency Rome Central is a newlyrenovated contemporary 5 star hotel offering premium businessservices and one of Italys most dazzling leisure rooftopexperiences. The hotel is also featuring a SPA, 5 food &beverages outlets and more than 1000 sqm events venues. Main dutiesand responsibilities: As the IT Supervisor, you will play a crucialrole in ensuring the smooth operation of all IT systems within thehotel, supporting both the staff and guests in a fast-paced,exclusive environment. In detail: - Oversee and manage the hotelsIT systems, including servers, networks, telecommunications, andsecurity systems. - Provide technical support and troubleshootingfor hardware and software issues across all departments. - Ensurethe integrity and security of the hotels IT infrastructure,including data backups and network security measures. - Collaboratewith other departments to implement technology solutions thatenhance guest services and operational efficiency. - Maintain andupdate IT documentation, procedures, and policies. - Supervise ITvendors, ensuring quality service and timely delivery of IT-relatedservices. - Manage IT inventory, including hardware, softwarelicenses, and other technology assets. - Deliver support forevents, assisting with technical issues and ensuring all ITrequirements are met. - Lead and train hotel staff on the usage ofIT systems - Monitor system performance, ensuring minimal downtimeand quick resolution of issues. - Stay up-to-date with newtechnologies and recommend improvements to optimize hoteloperations. Skills and requirements: - Bachelors degree ininformation technology, Computer Science, or a related field. -Proven experience in IT roles, preferably in the hospitalityindustry. - Strong knowledge of hotel management systems (PMS,POS), networking, and telecommunication systems. - Experience withsecurity protocols, firewalls, and data protection measures. -Excellent problem-solving skills and the ability to work underpressure in a fast-paced environment. - Strong leadership and teammanagement skills. - Proficiency in both hardware and softwaretroubleshooting. - Fluent in English; knowledge of other languagesis a plus. What We Offer: - A stimulating and collaborative workenvironment in a 5-star hotel. - Opportunities for professionalgrowth and development. - Competitive salary package. - Roomdiscounts available worldwide within the Hyatt portfolio. Join ourpre-opening team to build strong memories together! Were committedto fostering an inclusive workplace that values diversity and equalopportunity. We welcome applications from all qualified candidates,regardless of gender, race, ethnicity, religion, disability, orsexual orientation Please submit your CV in response to this jobposting, with authorization for the processing of personal data inaccordance with Legislative Decree 196/2003 and the GDPR (EU)2016/679