Requirements: English
Company: Reschio
Region: Lisciano Niccone , Umbria
We are looking for a Porter to join our Front Desk team and help provide impeccable and remarkable service to our guests. The ideal candidate will embody Reschio values, uphold our high standards, and foster a collaborative and harmonious work environment. It is an opportunity to grow professionally in a luxury hospitality setting where attention to detail and personalized service are paramount. You gain valuable skills in guest service and operations while contributing to a seamless and welcoming guest experience.
Main Tasks and Responsibilities:
- Handle the sorting and transportation of guests luggage upon arrival and departure, including tagging and providing claim checks to guests.
- Deliver messages and items directly to guest rooms, following instructions from the Front Desk/Concierge.
- Perform errands for guests as requested by the Front Desk.
- Manage guest car parking, ensuring safety and order according to company procedures.
- Regularly monitor common areas, ensuring they are clean, tidy, and meet our high standards.
- Support the gardening team with specific tasks, such as cleaning active fireplaces and raking gravel in the courtyard.
- Assist with event setups as needed.
- Maintain professional and ethical relationships with colleagues and guests.
- Use materials and equipment responsibly and efficiently.
- Adhere to all hygiene, health, and safety regulations.
- Apply the knowledge and skills acquired during training to daily tasks.
Required Skills and Competencies:
- Strong customer service orientation with a focus on exceeding guest expectations.
- Flexibility and ability to adapt to dynamic operational needs.
- Team-oriented mindset with a collaborative approach to tasks.
- Basic technical skills to handle luggage and equipment efficiently.
- A proactive attitude with a keen eye for detail.
What We Offer:
- Professional and personal development opportunities, including specialized technical training and language courses.
- Seasonal contract with competitive compensation.
- Access to wellness activities, such as yoga classes, personal training sessions, and social events.
- Accommodation and meals.
Seniority level
Employment type
Job function
Industries
- Hospitality, Restaurants, and Architecture and Planning
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