Requirements: English
Company: HighRadius
Region: Amsterdam , North Holland
Job Summary:
The Program Director will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex cloud-based SaaS projects to completion and developing a high-performing team. This role will become our customers'' trusted adviser and deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and can improve our methodology and develop best-in-class processes continually. S/he will be a dynamic leader who fosters a collaborative environment and has a track record of rallying teams to success.
Responsibilities:
- Lead the implementation services for assigned clients
- Implementation scoping and estimating
- Build client relationships
- Manage project resources and deliverables
- Manage project issues/risks and client expectations, and escalate as needed
- Assist in building best practices and benchmarks from completed projects
- Understanding Business processes and system architecture
- Effective change management
- Manage 3-8 clients and their affiliated projects at any given time
Requirements:
- Bachelor''s degree required
- Based out of Amsterdam, Netherlands (no visa relocation provided)
- 10+ years of progressive consulting project management experience
- Experience in a functional or technical role in the implementation of large ERP systems is a plus
- Independent thinking with keen problem-solving skills
- Ability to adapt to changing schedules and multiple work plans
- Ability to manage change in scope and derive a win-win solution
- High organizational and prioritization skills
- Excellent verbal, written and interpersonal skills
- Willingness to travel up to 50%